FAQs

Frequently Asked Questions

What is Innergy Mix™ ?

Innergy Mix™ a low-calorie, sugar-free Healthy Energy drink mix that taste amazing! Specially formulated with over 21 vitamins & minerals perfect for supporting healthy & active, on-the-go lifestyles. Innergy Mix™ is super rich in antioxidants without the crash or jitters, proven to boost your immunity, vitality and energy for up to 6 hours.

How is InnergyMix™ healthier than most energy drinks, coffee or sport drinks?

InnergyMix™ contains zero sugar and is rich in nutrients such as vitamins C, E, B, folate, calcium, potassium, selenium just to name a few. And with only 100mg of naturally derived caffeine you won't have to worry about crashing or jitters!

If Innergy Mix™ contains zero sugar what makes it taste so sweet?

Sucralose is a zero-calorie sweetener that does not breakdown in the body making it safe for diabetics, pregnant and breastfeeding mothers. With that said, if you have any special health conditions we recommend that you first consult your doctor before consuming Innergy Mix™

FOR MORE SUCRALOSE SAFETY FACTS VISIT:

https://pubmed.ncbi.nlm.nih.gov

https://foodinsight.org

What is the best way to drink Innergy Mix™?

Its easy! Mix 1 single serve sachet with 16-20 ounces water and enjoy! For a lighter taste simply add more water for a drink mix that works best for you. It also goes great with your favorite fruit smoothie.

Where is Innergy Mix™ manufactured?

InnergyMix in manufactured in the United States of America, at a SQF Level 2 for Global Food Safety compliance and cGMP production facility.

Does Innergy Mix™ contain caffeine?

Yes, it has roughly 100 mg of caffeine from natural sources of green tea. When compared to a 20oz. cup of coffee at 475 mg of caffeine that is nearly 5 times more than Innergy Mix™

I haven't received my item. What can I do?

If your shipment has not arrived after 5 business days, send us an email at info@innergymix.com with your order details and we will get it resolved.

What is your return policy?

You may cancel an order at any time prior to shipment. You will receive a notification via email, when your order ships. Note, this is normally less than 24 hours.

How long do I have to return my product?

If you want to return your Innergy Mix™ order within the first 14 days after receiving, please email us at info@innergymix.com with the following details:

Subject Line: Your order number + Return Request

Full first and last name

Email associated with your account

At PhilQuality Global Services, LLC. ("We", "Us", and possessively "Our"), We value your privacy and have posted this Privacy Policy to tell you what information We collect, how We use this information and how We protect it.

TESTIMONIALS YOU SEND US ARE NOT SUBJECT TO THIS PRIVACY POLICY

INFORMATION WE COLLECT

This Privacy policy governs with respect to each visitor to our website ("You" and possessively "Your") which is located at www.innergymix.com (the "Website") as well as any other microsite, social media application developed by PhilQuality Global services, LLC (e.g. Facebook application), and/or any other internet services owned or controlled by PhilQuality Global Services, LLC (the Web Site and all other services shall collectively be referred to as the “Service”). In connection with the Service, Our Web servers may automatically recognize and collects Your IP address and, where possible, Your domain name as well as information on which Service pages You access or visit. We may also collect additional non-personally identifiable information, such as pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual as further described below. Information from You is gathered on Our Service through use of online forms, site-visit data and automatic online collection devices known as "cookies" or “click-stream data”). Cookies are small bits of text that are either used for the duration of a session ("session cookies") or saved on Your computer's hard drive in order to identify You, or information about You, so Your continuing experience with a website over time can be personalized ("persistent cookies"). Session cookies are automatically deleted when You close Your browser; persistent cookies are stored on Your computer until You delete them. As you use the Internet, a trail of electronic information is left at each web site you visit, i.e. “click-stream data”. We may collect and use click-stream data as a form of non-personal information to anonymously determine how much time visitors spend on each page of our Service, how visitors navigate throughout the Service and how we may tailor our web pages to better meet the needs of visitors. All of this non-personal information will be used to improve our Service and our goods and services. Any collection or use of non-personal information including any click-stream data will be anonymous and aggregate, and will not intentionally contain any personally-identifiable information. We do not collect personally identifiable information from You unless You choose to provide it to Us. If You provide Us with Your address or e-mail address, We may use this information to respond to Your message, notify You about updates to Our product offerings, Website, Service, or to contact You for other marketing purposes relating to the products that You requested information about and Our other products or those of our partners or other third parties from time to time. At any time, you may opt-out from receiving any further communications from Us by sending Us an e-mail addressed to opt-out@innergymix.com.

WHO HAS ACCESS TO YOUR INFORMATION

WE DO NOT SELL, RENT OR TRANSFER YOUR PERSONALLY IDENTIFIABLE INFORMATION TO ANYONE. Please note that We reserve the right to and may disclose personally identifiable information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Service rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper. Notwithstanding the prohibitions on transfer of your personally identifiable information, We may transfer Your information in connection with a fundamental business change such as a merger, consolidation, or the sale of substantially all of our assets. We utilize third party service providers for certain functions relating to this Service who may have access to Your information. Each such third party provider has a privacy policy at least as restrictive as this Privacy Policy or has contractually agreed to fulfill all obligations provided for in this Privacy Policy.

HOW WE USE PERSONAL INFORMATION

The information We collect from you is an important part of Our ability to offer high-quality products that are relevant to You. Also, from time to time, We may ask for Your opinion or level of interest in certain products. We use this information to customize Your experience with Us and, among other things, to determine which products You would like Us to provide. WE DO NOT SELL YOUR PERSONALLY IDENTIFIABLE INFORMATION - WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION ONLY AS PERMITTED BY THIS PRIVACY POLICY AND TO IMPROVE YOUR CUSTOMER EXPERIENCE WITH US. IF YOU SUBMIT INFORMATION TO US REGARDING YOUR EXPERIENCE WITH ONE OR MORE OF OUR PRODUCTS ("YOUR TESTIMONIAL SUBMISSION"), THIS PRIVACY POLICY DOES NOT APPLY TO YOUR TESTIMONIAL SUBMISSION.

WE HAVE NO RESPONSIBILITY FOR LINKED WEBSITES OR SOCIAL MEDIA WEB SITES

This Service may contain links to other websites that may provide information about issues, products or services of potential interest to You or may have applications that link from social media web sites such as Facebook or Twitter. Each of these websites may have its own privacy policy governing the collection, use and distribution of information, which may be different than Our Privacy Policy. Accordingly, We do not assume responsibility for information collected, used or distributed by other persons or entities that maintain websites linked to or with this Website or any other liability whatsoever with respect to your interaction or use of these web sites. Furthermore, We do not endorse any such linked website or any products or services available at or through any such linked website.

PRIVACY QUESTIONS?

If you have questions or concerns about Our Privacy Policy, Our use of Your information, or if You would like to correct any of Your information in Our records please write to Us at:

PhilQuality Global Services, LLC

10223 broadway Street, Ste P375, Pearland, TX

Phone: 832.626.3600

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